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Privacy Policy
Effective from: 1st October 2026
Anka Aesthetic Clinic respects your privacy and takes the protection of your personal data seriously. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or receive our services. By using our website or booking any treatment, you confirm that you have read and understood this policy. If you do not agree with any part of this policy, you should not use our website or services.
WHO WE ARE
Anka Aesthetic Clinic is an aesthetic and beauty clinic established in 2021 and operating within the United Kingdom. We provide treatments including laser hair removal, microneedling, HIFU, EMS, fat freezing, BBL, IPL treatments and red light therapy. For the purposes of UK data protection law, we act as the data controller responsible for your personal information.
Address: [Insert Full Address], Hemel Hempstead, United Kingdom
Phone: [Insert Phone Number]
Email: [Insert Email Address]
WHAT PERSONAL DATA WE COLLECT
We may collect and process the following categories of personal data.
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Identity Data includes your full name, date of birth, gender and photographic identification where required.
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Contact Data includes your address, email address and telephone number.
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Medical Data includes your medical history, medications, allergies, skin conditions and treatment contraindications.
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Treatment Data includes records of treatments received, session dates, aftercare notes and progress photographs.
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Financial Data includes payment details, transaction records and billing information.
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Technical Data includes your IP address, browser type, device information and website usage patterns.
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Marketing Data includes your preferences for receiving promotional communications from us.
HOW WE COLLECT YOUR DATA
We collect personal data through several direct and indirect methods. You provide most information directly when you complete our contact form, book a consultation, attend an appointment or communicate with our team. We may also collect data automatically through cookies and similar technologies when you browse our website. Where you provide information about another person, you confirm that you have their permission to do so.
WHY WE PROCESS YOUR DATA
We process your personal data for the following lawful purposes.
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To Provide Services means we use your data to deliver treatments, manage bookings and maintain accurate client records.
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To Protect Your Health means we review medical information to confirm treatments remain safe and suitable for you.
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To Meet Legal Obligations means we keep records required by UK law, including financial and health related documentation.
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To Improve Our Services means we analyse website usage and client feedback to make our clinic better.
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To Communicate with You means we send appointment reminders, respond to enquiries and share relevant updates.
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To Send Marketing means we share offers and news only where you have given clear consent, which you may withdraw at any time.
LAWFUL BASIS FOR PROCESSING
Under UK GDPR, we rely on the following lawful bases for processing your data.
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Consent applies where you agree to marketing communications or optional data sharing.
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Contract applies where processing is needed to deliver a treatment you have booked.
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Legal Obligation applies where we must retain records to comply with UK laws and regulations.
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Vital Interests applies where processing is needed to protect your health or safety in an emergency.
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Legitimate Interests applies where we improve our services, prevent fraud or manage our business safely.
SPECIAL CATEGORY DATA
Some information you provide, such as medical history and skin conditions, counts as special category data under UK GDPR. We process this data only where you have given explicit consent and where it is needed to deliver safe treatment. We handle all health related information with the highest level of care and confidentiality.
HOW WE SHARE YOUR DATA
We do not sell, rent or trade your personal data to any third party. We may share information with trusted partners who support our operations, including booking systems, payment processors, IT providers and professional advisers. All partners are bound by strict confidentiality agreements and must comply with UK data protection law. We may also disclose data where required by law, regulation or a valid legal request.
DATA RETENTION
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Treatment records and medical information are kept for a minimum of seven years in line with UK healthcare standards. Financial records are retained as required by UK tax law. Marketing data is kept until you withdraw your consent or request deletion. When data is no longer needed, we securely delete or anonymise it.
DATA SECURITY
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Treatment records and medical information are kept for a minimum of seven years in line with UK healthcare standards. Financial records are retained as required by UK tax law. Marketing data is kept until you withdraw your consent or request deletion. When data is no longer needed, we securely delete or anonymise it.
YOUR RIGHTS
Under UK GDPR, you hold the following rights regarding your personal data.
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Right to Access means you can request a copy of the personal data we hold about you.
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Right to Rectification means you can ask us to correct any inaccurate or incomplete information.
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Right to Erasure means you can request deletion of your data where no legal reason requires us to keep it.
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Right to Restrict Processing means you can ask us to limit how we use your information.
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Right to Data Portability means you can request your data in a structured, commonly used format.
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Right to Object means you can object to processing based on legitimate interests or direct marketing.
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Right to Withdraw Consent means you can withdraw consent at any time where consent is our lawful basis.
To exercise any of these rights, please contact us using the details in Section 16. We will respond to all requests within one calendar month.
COOKIES AND TRACKING
Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us remember your preferences, analyse site traffic and personalise content. You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect how our website functions. Full details are available in our separate Cookie Policy.
MARKETING COMMUNICATIONS
We send marketing communications only where you have given clear and specific consent. You may withdraw this consent at any time by clicking the unsubscribe link in any email or by contacting us directly. Withdrawing consent does not affect the lawfulness of any processing carried out before your request.
INTERNATIONAL TRANSFERS
We do not routinely transfer your personal data outside the United Kingdom. Where any transfer becomes necessary, we ensure appropriate safeguards are in place in line with UK GDPR requirements. These safeguards include standard contractual clauses and adequacy decisions approved by the relevant authorities.
CHILDREN AND MINORS
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that we have collected data from a minor without proper consent, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us immediately.
HOW TO CONTACT US
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us using the details below.
Anka Aesthetic Clinic
Address: [Insert Full Address], Hemel Hempstead, United Kingdom
Phone: [Insert Phone Number]
Email: [Insert Email Address]
COMPLAINTS
If you are unhappy with how we have handled your personal data, please contact us first so we can resolve the matter. If you remain unsatisfied, you have the right to lodge a complaint with the Information Commissioner's Office. The ICO is the UK supervisory authority for data protection matters. You can reach them at ico.org.uk or by calling their helpline directly.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in law, technology or our services. The latest version will always appear on our website with the updated date clearly shown. We encourage you to review this page periodically to stay informed about how we protect your data.
GOVERNING LAW
This Privacy Policy is governed by the laws of England and Wales. Any disputes arising in connection with this policy fall under the exclusive jurisdiction of the courts of England and Wales.
At Anka Aesthetic Clinic, we provide modern non-surgical aesthetic treatments designed to enhance your natural beauty and support your confidence.
© 2026 Anka Aesthetic Clinic. All rights reserved.